The best DFIR metrics are derived, not collected
The best DFIR metrics are derived, not collected In professionalizing versus proceduralizing security operations I talked a bit about an experience early in my EMS career where a data-collection exercise intended to improve patient care actually ended up getting in the way instead. That story is very relevant to this topic and I recommend reading the earlier post. The very short summary is: Years ago, as a volunteer EMT, I was part of a pilot program in collecting healthcare metrics. Paramedics and EMTs were given iPads (new at the time!) and asked to document every aspect of our patient care during the call. The medics hated this; paying attention to collecting data during the call directly distracted from actually taking care of the patient, resulting in worse health outcomes . In technology, If you’ve worked in an operations role of any sort (Helpdesk, sysadmin, datacenter operator, System Reliability Engineering (SRE), etc.) you’ve probably had at least a few run-ins with metrics...